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Shipping & Returns
/ Shipping & Returns

Shipping & Returns


Our delivery charges depend on the weight and size of item(s) you are ordering and the country the item(s) are being shipped to. All prices are final and will be shown in your shopping cart. We work with: DHL, TNT, UPS and Correos Express from Spain.

Here a few FAQs regarding shipping.

Do you ship worldwide?

Yes, we can get your prints to you regardless of country.

Shipping Time

Spain Ordinary Shipping: 48/72 h.
Spain Express Shipping: 24/48 h.

Europe Ordinary Shipping: 7/10 working days.
Europe Express Shipping: 48/72 h.

Rest of the World Ordinary Shipping: 10/15 working days.
Rest of the World Express Shipping: 48/72 h.

*Remember these times doesn’t include average handle time. Only the period since the package is picked up by the mail service and it is delivered at your destination.

Handle time

All our pieces should be shipped the next day. But depending on stock, size or conditions; order could be send in the following 2 or 3 working days.

When will I receive my order?

We aim to dispatch your order asap after you have placed it usually the next day; however, please allow up to 7 days for the EU and 28 days for delivery to overseas countries especially on big releases.

How do I know when my order is dispatched?
As soon as your order has been sent out, our system will e-mail to inform you.

I have not received my item…Help?
Please contact us and we’ll get to the bottom of it and send you tracking numbers etc.

Will I be charged for customs and import fees?

Other costs or fees may also be claimed, such as customs or import duties, customs formalities and handling during the shipment of your lot. All customs and import fees are payable by the recipient once the order reaches its destination country.

Do you combine shipping?

Yes we can combine shipping if appropriate, ie. both items fit in one tube. If this is complicated we will get in touch and let you know.


Damaged Goods We will strive to replace all damaged goods. Please check your goods and email us WITHIN 3 WORKING DAYS of receipt of a damaged item to be eligible for a replacement or refund. We will send a reply email containing full details of our replacement / refund procedure. You MUST keep the damaged goods together with any damaged packaging until you receive instructions on what to do with them from us.Other ReturnsRefunds will be given at the discretion of Josh Mahaby, please contact us via email or telephone if you are in anyway unhappy with your purchase.In accordance with the European Distance Selling Directive, Joshmahaby.com will supply you with a contract for each purchase you make on the site. If you are ordering within an EU country, you have the right to withdraw from the contract, within seven working days from receipt of the goods, and return the goods without having to give any reason. If you withdraw you will be reimbursed by the same method with which you paid, within thirty days.You will be charged for the postage costs of returning the goods, but we do not add an administration or repackaging charge. Under these conditions, returned goods must reach us in 100% re-saleable condition for customers to be eligible for a refund.If you have any enquiries regarding returns, please email us at info@agenciamahaby.com

Welcome to Josh Mahaby official website. If you need help, contact us!

Contact us

Calle Martin y Soler, 10
03203 – Elche Parque Empresarial.
Alicante – Spain.


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