Shipping & Returns
SHIPPING
Here a few FAQs regarding shipping.
Do you ship worldwide?
Yes, we can get your prints to you regardless of country.
Shipping Time
Spain Ordinary Shipping: 48/72 h.
Spain Express Shipping: 24/48 h.
Europe Ordinary Shipping: 7/10 working days.
Europe Express Shipping: 48/72 h.
Rest of the World Ordinary Shipping: 10/15 working days.
Rest of the World Express Shipping: 48/72 h.
*Remember these times doesn’t include average handle time. Only the period since the package is picked up by the mail service and it is delivered at your destination.
Handle time
All our pieces should be shipped the next day. But depending on stock, size or conditions; order could be send in the following 2 or 3 working days.
When will I receive my order?
We aim to dispatch your order asap after you have placed it usually the next day; however, please allow up to 7 days for the EU and 28 days for delivery to overseas countries especially on big releases.
How do I know when my order is dispatched?
As soon as your order has been sent out, our system will e-mail to inform you.
I have not received my item…Help?
Please contact us and we’ll get to the bottom of it and send you tracking numbers etc.
Will I be charged for customs and import fees?
Other costs or fees may also be claimed, such as customs or import duties, customs formalities and handling during the shipment of your lot. All customs and import fees are payable by the recipient once the order reaches its destination country.
Do you combine shipping?
Yes we can combine shipping if appropriate, ie. both items fit in one tube. If this is complicated we will get in touch and let you know.